Support

The licensing of various Pismo Technic Inc. products allows them to be used without charge by individuals and organizations. Regular e-mail support is provided as possible without obligation. Feedback and reporting of issues is encouraged from all users of our products and technologies.

e-mail: support@pismotechnic.com

Some frequently asked questions are answered in the Suppport FAQ

Priority Support

Organizations using Pismo Technic Inc. products are encouraged to pay for Priority Support. This gives priority to issues affecting these organization. More importantly, it provides compensation to Pismo Technic Inc., to keep the products well maintained and available.

Pricing for Priority Support is based on estimated deployment. The standard charges in US dollars are:

• 1 year Pismo File Mount Audit Package Priority Support

  $100 + $50 for each server + $10 per desktop

• 1 year Ptiso ISO/CFS Tool Priority Support

  $50 + $50 for each server + $5 per desktop

• 1 year Pismo Trace Monitor Priority Support

  $100 + $10 for each server/desktop

Example: If an organization deploys Pismo File Mount Audit Package to an estimated 10 servers and 25 desktop systems then the annual support fee would be $850.

For more information regarding Priority Support benefits, pricing, and payment methods, contact:

Joe Lowe
phone: +1 503 206 2541
e-mail: joe.lowe@pismotechnic.com

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